bersatu88 Logo bersatu88

Privacy Policy

Last Updated: 2026-08-18

Quick Summary

  • What we collect: Identity, contact details, payment info, and technical device data.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only authorized staff and essential service partners (payment/security).
  • Retention: Kept for the life of your account and as required by Malaysian law.
  • Your Rights: You can request access, correction, or deletion via our support team.

1. Introduction and Scope

This Privacy Policy describes how bersatu88 collects, uses, and protects the information of our users in Malaysia. By registering an account or using our services, you agree to the practices described in this document.

This policy applies exclusively to the services provided by bersatu88. It does not apply to any third-party websites, external links, or partner platforms that you may visit after leaving our domain. We encourage you to review the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

Account and Identity Data

Information provided during registration to establish your identity and maintain your account security.

Verification Documents

Documents required to verify your age and residency to comply with legal gaming requirements.

Payment Data

Details necessary to facilitate secure deposits and withdrawals of MYR funds.

Gaming and Transaction Activity

Records of your bets, wins, losses, and financial transactions to ensure fair play and account accuracy.

Technical and Device Data

IP addresses, browser types, device identifiers, and operating system details to optimize performance and detect multiple accounts.

Support Communications

Records of your inquiries and our responses via the support channels available on this site.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from You: When you register, update your profile, or contact support.
  • Automatically: Through cookies and technical logs when you browse our site or use our app.
  • Partner Providers: From payment processors and identity verification services to confirm the validity of your transactions and identity.

4. Why We Use Data

The information we collect is used for the following purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Processing: Managing deposits and withdrawals in RM.
  • Compliance: Verifying age and identity to prevent underage gambling.
  • Security: Preventing fraud, money laundering, and the creation of duplicate accounts.
  • Personalization: Tailoring the gaming experience based on your preferences.
  • Legal Obligations: Meeting the regulatory requirements applicable to gambling operators in Malaysia.
  • Marketing: Sending promotional offers only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With partner payment processors, KYC verification services, and technical infrastructure providers.
  • Legal Requirements: When required to do so by law or by a valid request from relevant regulatory authorities.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit.
  • Access Control: Restricting internal access to personal data to only those employees who require it for their role.
  • Isolation: Separating payment data from general user profiles to increase security.
  • Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your user experience and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your situation, you have the following rights regarding your data:

  • Access and Correction: Request a copy of your data or correct inaccuracies.
  • Deletion and Portability: Request the removal of your data or its transfer to another service.
  • Objection and Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support page.

Note: Please be aware that even after account closure, certain data must be retained to comply with anti-money laundering (AML) and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we retain only the data necessary to fulfill legal obligations as required by applicable law in Malaysia.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data. Parents or guardians who suspect a minor is using our platform should report this immediately via our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of Malaysia. In such cases, we apply appropriate safeguards to ensure that your data continues to be protected regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us through the official communication channels found on our Support page.